From chatting to both peers and clients it seems that this is often one of the biggest challenges for small businesses, which don’t normally have the resources for a dedicated marketing person let alone a marketing team! We all know that marketing in one guise or another is vital to building and maintaining a successful business, so why do we all find it so easy to put off those important ‘things to do’?
One of the biggest reasons for things not getting done is procrastination! Some of us are just very good at it, but I also think that the nature of many marketing tasks may not help some of us. What I mean is that it’s great that many marketing activities can be broken down into a number of smaller tasks.
Just think about social media posts or writing those emails for stakeholder marketing and targeted campaigns. It means that tasks can be diarised across the day or week.
But is this a double-edged sword for some? Does it mean that it can be easier to feel able to just bump something to tomorrow or the next day? And then the next day!
How about just being too busy? There are loads of reasons this might be the case, not least for small businesses. As a business owner, you wear many, many hats so is it any wonder that sometimes something has to give?!. Or the hugely positive reason for being busy is that your business is booming.
In this case, a simple hurrah is required in the first instance! Followed by a planning meeting to decide on a marketing strategy that might help you to take advantage of the boom and maintain your growth!
But ‘too busy’ can also indicate a couple of other things that you can do something about.
Sometimes we need to remind ourselves that being proactive, consistent, and accessible all help to create positive relationships with your customers. Ultimately those positive relationships will help to increase your sales. But for many, certainly small businesses, to achieve this help is needed, and having a plan and a number of people to take on relevant tasks will go some way to do so.
Activity that is supported by well thought out marketing plans, with clear actions will always have a greater impact than not having one. By planning, you’ll ensure you are focussing on the right things, and allow you to more easily identify ‘owners’ of each task, to diarise and to implement deadlines. Include how you are going to measure ‘success’ in your planning.
Bring your team along with you. Share your vision and goals. Discuss what everyone can do to help. Ask for ideas and input.
Upskill colleagues so they can undertake different tasks. Share the load.
Revisit marketing plans and action lists so you know what needs doing. Finish what you start before going onto the next thing.
When planning and diarising tasks, be realistic about what you can get done in your day. If for any reason something doesn’t get done then reschedule it, or ask for help from members of your team. If things are ‘bumped’ informally they often remain that way.
When you sit down to create a marketing plan you should always include tracking impact of activity so that you can work out what’s working and what needs revisiting. Not everything will work for every company and marketing plans need to evolve to reflect that. It’s easy to just keep doing things the same way, but identify ways that you can use feedback and data to direct your ongoing marketing which will keep it being activity with purpose!